DOCK MANAGEMENT - Dolibarr

1. Product Overview

Dock Management transforms Dolibarr ERP/CRM into a full-featured logistics and dock-operations platform. It gives warehouses, cross-docking platforms, distribution centres and 3PL operators a single, real-time environment to plan, execute, control and analyse every inbound and outbound flow across their loading and unloading bays — without any external specialised software.

Built entirely on native Dolibarr standards (CommonObject data model, rights framework, menu system, multi-company and multi-warehouse support, REST API and document engine), the module integrates seamlessly with Third parties, Products, Stocks, Purchase and Sales orders, Receptions, Shipments, Projects and the Agenda, while adding twenty-two dedicated business objects and a modern, colour-coded operational cockpit.

Key benefits

·       One control tower for the entire dock and logistics operation — inbound, sorting, consolidation, cross-docking and outbound.

·       Real-time KPIs: dock occupancy, truck punctuality, average waiting / loading / unloading times, SLA compliance, OTIF and flow fluidity index.

·       Full traceability from carrier appointment to final shipment, with handling units (pallets, cases, SSCC, lots and serials).

·       Native Dolibarr integration — no data duplication, no external connector required.

·       Five languages out of the box (French, English, Spanish, Italian, German) using native Dolibarr language files.

·       One-click demonstration dataset to evaluate every screen, report and workflow instantly.

2. Dock Management Control Tower (Dashboard)

The home dashboard is a purpose-built operational cockpit — deliberately different from Dolibarr's standard dashboards — using a navy / light-blue / logistics-orange / anthracite charter with interactive cards, gauges and live charts.

Flow control strip

·       Inbound vehicles: expected arrivals today, trucks approaching, trucks waiting, trucks at dock.

·       Reception & control: units received, controls in progress, reception conformity rate.

·       Sorting & consolidation: units to sort, sorted, consolidated, incomplete consolidations.

·       Loading: units ready to ship, loadings in progress, blocked units.

·       Outbound vehicles: shipments departed, planned and late.

Service-level KPIs

·       Direct transfer (cross-dock) rate, on-time departure rate, reception conformity, sort error rate and SLA compliance.

·       Dock occupancy rate, average truck waiting time, average dwell / turnaround time.

·       Units received, sorted, consolidated, ready, blocked, in quarantine; uncovered orders and critical anomalies.

Analytics & alerts

·       Live charts: arrivals and departures by hour, receptions by status, sorting missions by status, cross-docking by type, anomalies by severity, unit funnel by stage and shipments by status.

·       Operational alert widgets with direct drill-down: trucks approaching / waiting, free vs saturated docks, urgent sorting, incomplete consolidations, blocked units, late loadings, SLAs at risk and transport incidents.

3. Platforms, Docks & Zones

Model the physical topology of every logistics site: platforms/buildings, loading and unloading docks, and internal zones (receiving, sorting, consolidation, transit, quarantine, dispatch).

·       Docks with type (inbound / outbound / mixed), real-time status (free, occupied, reserved, maintenance, blocked), capacity and live occupancy rate.

·       Zones with type, capacity and occupancy, mapped to platforms.

·       Operational map view of the whole site for at-a-glance supervision.

·       Full history of dock usage and maintenance windows.

4. Carriers, Vehicles & Appointments

Manage the transport ecosystem and the dock-slot booking process end-to-end.

·       Carrier records with contracts, tariffs, rating, performance and history.

·       Vehicles and trailers with type, dimensions, weight and carrier assignment.

·       Carrier appointment scheduling with dock slots, direction, goods type, expected pallets, priority and status (confirmed, approaching, arrived, at dock, waiting, late, departed, done).

·       Automatic capture of arrival / departure times, waiting minutes and delay minutes for punctuality and OTIF analytics.

5. Inbound Flows & ASN

Anticipate arrivals with Advance Shipping Notices and prepare receiving operations before the truck reaches the gate.

·       ASN headers and lines with expected products, quantities, lots, serials and weights.

·       Link to Dolibarr suppliers and purchase orders.

·       Expected-vs-received reconciliation feeding the reception conformity KPI.

6. Receptions & Quality Control

Control incoming goods at the dock with structured quality checks and non-conformity capture.

·       Receptions with status (announced, unloading, control in progress, closed), controlled and received quantities.

·       Quality controls with conform / non-conform result and defect counts.

·       Photo and document attachments via the native Dolibarr document engine (ECM/GED).

7. Handling Units & Movements

Track every physical unit through the platform with full upstream/downstream traceability.

·       Handling units (pallets, cases, SSCC, lots, serials) with weight, volume, status and cross-docking type.

·       Unit status funnel: received, to sort, sorting, sorted, consolidating, consolidated, ready, loaded, shipped.

·       Stock movements between zones and docks with direction, quantity and timestamp.

8. Sorting Plans, Missions & Allocation Engine

Drive the cross-docking core with sorting rules and an FIFO/FEFO allocation engine.

·       Sorting plans and sorting missions with acceptance, assignment, control and completion status.

·       Allocation engine supporting pre-allocated, opportunistic, consolidation, distribution, manufacturing and return strategies (FIFO / FEFO).

·       Reallocation and coverage tracking for uncovered demand.

9. Consolidation, Outbound, Tours, Loadings & Shipments

Consolidate multi-supplier flows and orchestrate departures with pre-departure controls and transport follow-up.

·       Multi-supplier consolidation with completeness tracking.

·       Outbound flows and delivery tours with planned departure windows.

·       Loading orders with pre-departure controls, signatures and photos.

·       Shipments with carrier, planned/actual departure, tracking and status (prepared, in transit, delivered, incident, late).

10. Anomalies, Non-Conformities & Penalties

Capture, classify and resolve operational incidents and apply carrier penalties.

·       Anomalies with type and severity (information, low, medium, high, critical) and resolution tracking.

·       Non-conformity handling with corrective actions.

·       Delay and immobilisation penalties feeding logistics-cost analytics.

11. SLA, 3PL Billing & Reporting Suite

Measure service levels and monetise logistics services with a decisional reporting centre.

·       SLA definitions and monitoring by indicator and scope, with automatic status.

·       3PL / logistics-service billing of storage, loading, unloading, penalties and value-added services.

·       Eighteen built-in reports: arrivals, waiting, dock use, receptions, gaps, sorting, sort errors, consolidation, allocation, coverage, direct transfer, departures, on-time, volumes by supplier and customer, anomalies, SLA and billing.

·       CSV export and print for every report; entity-safe, accent-correct output.

12. Integration, Security & Administration

·       Native links to Third parties, Products, Stocks, Purchase & Sales orders, Receptions, Shipments, Projects, Agenda and the document engine.

·       REST API for external systems and mobile terminals.

·       Granular rights across 13 functional groups (platform, transport, appointment, inbound, reception, unit, sorting, allocation, consolidation, outbound, loading, quality, SLA) plus reporting and administration — read / write / delete per group.

·       Multi-company and multi-warehouse aware; per-request language override.

·       Configuration page with general parameters, numbering, statuses and workflow options.

·       Two administration buttons: install a complete demonstration dataset, and remove it safely without touching real data.

13. Technical Specifications

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