1. Module Overview

Electronics Management turns Dolibarr ERP/CRM into a complete vertical solution for companies in the electronics sector: distribution of components and equipment, systems integration and installation, board and device repair, equipment maintenance, electronic manufacturing and assembly, prototyping and after-sales service.

The module adds 40 interconnected business objects, a modern "Electronics Control Center" dashboard, a decision-reporting suite, a secure REST API and a realistic demonstration dataset — all natively integrated with Dolibarr's third parties, products, stock, warehouses, projects, orders and invoices. No core modification is required.

2. Business Objectives

·       Manage the full lifecycle of electronic equipment, from purchase and installation to maintenance, repair and end of life.

·       Reduce equipment downtime through preventive maintenance, service contracts and SLA monitoring.

·       Increase after-sales quality and customer satisfaction with structured diagnostics, RMA handling and a knowledge base.

·       Give management real-time visibility on operations, finances and performance.

3. Target Users

·       Electronic component and equipment distributors and retailers.

·       Systems integrators and installers (video surveillance, access control, alarms, home automation, networks, telecom, audiovisual).

·       Repair shops for boards and electronic devices; equipment maintenance providers.

·       Electronic manufacturing / assembly workshops and prototyping / R&D labs.

·       After-sales service departments of electronics manufacturers and vendors.

4. Key Features

·       40 business objects across 11 functional domains with filterable lists, detailed cards and a 360° view on pivot objects.

·       Modern dashboard, decision reporting with CSV export, REST API, five languages, granular permissions and demonstration data.

·       Native integration with third parties, products, stock, warehouses, projects, sales documents and accounting.

5. Equipment & Park Management

·       Central equipment register with serial numbers, bar/QR codes, manufacturer, brand and model references.

·       Status lifecycle (in stock, delivered, installed, in service, in diagnostic, in repair, in maintenance, unavailable, scrapped, sold, returned, archived), criticality, location and referent technician.

·       Purchase and commissioning dates, current value, warranty end date, maintenance frequency and next due date.

·       360° equipment view: interventions, maintenance, diagnostics, repairs, warranties, contracts, incidents, tests and cumulative costs.

6. Component Management & Bills of Materials

·       Component reference catalogue (resistors, capacitors, inductors, diodes, transistors, ICs, microcontrollers, sensors, relays, connectors, boards, communication modules, power supplies, batteries, displays, cables, antennas, spare parts).

·       Electrical and mechanical characteristics, package, stock levels, alert thresholds, obsolescence status and substitutes.

·       Multi-version bills of materials (BOM) with lines, quantities, losses, theoretical cost and assembly time; component traceability by lot.

7. Installation Management

·       Customer installations with site, address, GPS coordinates, lead technician, planned/actual dates and installed equipment count.

·       Workflow from study and preparation to provisional and final acceptance, punch list (reservations) and closing.

8. Diagnostics & Knowledge Base

·       Technical diagnostics recording symptoms, error codes, fault category, measured vs expected values, conclusion, recommendation and cost/time estimates.

·       Reusable knowledge base capitalizing on solved faults by model, error code and symptom.

9. Repair Workshop & Interventions

·       Repair files from reception to return with declared fault, diagnostic link, technician, workstation, parts and labor costs, invoiced amount and margin.

·       On-site interventions created from a customer, contract, equipment or installation, with planned/actual duration, travel, work done, result and billing status.

·       Workshop workstations (repair bench, test bench, SMT line, inspection, calibration) with capacity and status.

10. Maintenance, Contracts & Warranties

·       Preventive, corrective, conditional, predictive, regulatory and systematic maintenance with schedules and next-due dates.

·       Maintenance contracts with covered equipment, included interventions/hours, SLA, visit frequency, parts inclusion and yearly amount.

·       Warranties (manufacturer, supplier, seller, extension, contractual) with conditions, exclusions and expiry alerts.

11. After-Sales Service & Returns

·       Structured SAV tickets with RMA number, channel, priority, decision, warranty coverage, resolution date and satisfaction score.

·       Returns / exchanges with reason, product state, decision and refund amount.

12. Assembly, Production & Prototyping

·       Assembly / production orders with BOM, quantity, workstation, planned vs real time and cost, scrap and status.

·       Prototype management with versions, revisions, component count, tests and anomalies.

13. Quality & Tests

·       Test plans by model with steps, instruments and acceptance criteria.

·       Quality tests (electrical, functional, safety, communication, performance, temperature, load, battery, endurance, compliance) with expected/measured values and result.

·       Non-conformities with source, severity, cause, corrective action, responsible and due date.

14. Inventory & Catalogue

·       Multi-warehouse stock with physical/available/reserved quantities, alert thresholds, weighted average price and value.

·       Lots and serial numbers with traceability; physical inventories with lines and gap valuation.

15. Purchasing & Suppliers

·       Supplier scoring (quality rate, non-conformity rate, lead time, score) and status.

·       Purchase orders (supplies) with lines and receptions with quantity/document controls and anomaly count.

16. Sales & Projects

·       Customer orders (sales) by type with lines, margin and status; electronic projects with budget, spent, progress and status.

·       Bidirectional links with native Dolibarr proposals, orders, invoices and projects.

17. Dashboard — Electronics Control Center

·       Global overview: total/active equipment, in repair/maintenance, under/out of warranty, active contracts, monthly revenue and margin, on-time and first-pass rates, satisfaction.

·       Operational control center: today's interventions, repairs in progress, urgent repairs, pending/unassigned diagnostics, available technicians, immobilized equipment, open SAV, ongoing installations, overdue maintenance, late supplies.

·       Alerts & risks: critical/open alerts, expiring warranties, contracts to renew, critical stock, unavailable components, non-conform tests, open non-conformities.

·       Six charts (interventions per month, equipment by status, revenue per month, faults by category, interventions by type, test results) and quick-action buttons.

18. Reporting

·       Eight decision reports: equipment status, interventions performance, repairs, contracts, warranties, critical stock, supplier performance and revenue by type — all filterable and CSV-exportable.

19. REST API & Integrations

·       Secure REST endpoints under /api/index.php/gestionelectronique/ for equipments, components, models, installations, diagnostics, repairs, interventions, maintenances, contracts, warranties, savs, tests, stock, suppliers, technicians, sales and a dashboard snapshot.

·       Authentication, per-group permissions, pagination and whitelisted sort fields; ready for mobile apps, customer portals, IoT and supervision tools.

20. Security & Permissions

·       Granular rights by functional group (park, components, diagnostics, maintenance, after-sales, workshop, quality, stock, purchasing, sales, resources) plus reporting and administration.

·       CSRF tokens, escaped queries, output escaping, multi-entity control, action logging and delete confirmations.

21. Multilingual Support

·       Fully translated in French, English, Spanish, Italian and German (about 850 keys per language) through Dolibarr's native translation system; no functional text hard-coded in pages.

22. Demonstration Data

·       One click loads a realistic, fully interconnected dataset with 13 months of history (equipment, components, BOMs, installations, diagnostics, repairs, interventions, contracts, warranties, SAV, assemblies, tests, stock, sales, projects, technicians).

·       A second click safely removes only the demonstration records (marked GELEDEMO), never real company data; the operation is idempotent and permission-protected.

23. Technical Requirements

·       Dolibarr 16.0 or higher; PHP 7.1 or higher; MySQL/MariaDB (or any Dolibarr-supported database).

·       Installs into htdocs/custom and is enabled from the module manager. Depends on Third parties and Products modules. No core modification.

24. Benefits

·       A single tool to run the whole electronics service business, replacing scattered spreadsheets and niche software.

·       Faster diagnostics and repairs, fewer breakdowns, better SLA compliance and higher customer satisfaction.

·       Real-time decision-making from an integrated dashboard and reporting suite.

25. Use Cases

·       An integrator tracks every installed device, its warranty and its maintenance contract, and dispatches technicians from the planning.

·       A repair shop receives a device, runs a diagnostic, quotes, orders parts, repairs, tests and returns it — with full cost and margin tracking.

·       A manufacturer manages BOMs, assembly orders, quality tests and non-conformities, then handles warranty claims through the SAV.

Complete Feature List

·       Manufacturers, models/references, equipment park with serial numbers

·       Component catalogue and multi-version bills of materials

·       Electronic products and sellable catalogue

·       Customer installations with acceptance workflow

·       Technical diagnostics and reusable knowledge base

·       Repair files, on-site interventions and workshop workstations

·       Preventive/corrective maintenance, service contracts and SLA, warranties

·       After-sales tickets (RMA), returns and exchanges

·       Assembly/production orders, prototyping

·       Test plans, quality tests, non-conformities

·       Lots and serial traceability, multi-warehouse stock, inventories

·       Suppliers, purchase orders, receptions with controls

·       Sales orders and electronic projects

·       Technicians, planning/tasks, incidents and alerts

·       Electronics Control Center dashboard, 8 reports, REST API

·       Five languages, granular permissions, demonstration data