Grocery, Convenience-Store, Supermarket & Hypermarket Retail Management for Dolibarr

1. Module Overview

Grocery, Convenience-Store, Supermarket & Hypermarket Retail Management (technical name: gestionsuperette) is a complete, native solution that turns Dolibarr into a professional retail-management platform for grocery stores, convenience stores (supérettes), supermarkets, hypermarkets, buying groups (central purchasing) and multi-store retail networks. It runs entirely under custom/gestionsuperette/ without modifying the Dolibarr core, builds on 34 native business objects, and ships in 5 languages (French, English, Spanish, Italian, German). It integrates with the native Dolibarr modules Third Parties (Societe) and Products, and complements Stocks, Orders, Invoices, Shipments, Projects and Agenda.

2. Business Objectives

The module lets a retail organisation manage its entire operation without additional software: multi-banner and multi-region organisation, store and warehouse management, department/aisle merchandising, product catalogue and private-label references, supplier referencing and central purchasing, commercial contracts and tenders, purchasing, demand forecasting, replenishment, goods receiving, multi-site stock, inventories, pricing, promotions, coupons, loyalty, 360° customer view, sales and receipts, POS registers, drive/click & collect, home delivery, fresh-food traceability, quality control, product recalls, shrinkage and losses, returns and after-sales, logistics and transport, store staff, a modern dashboard and decision-oriented reporting.

3. Target Users

·       Independent grocery and convenience stores, supermarkets and hypermarkets.

·       Retail networks, franchises and multi-banner groups needing consolidated multi-store steering.

·       Central purchasing / buying groups negotiating supplier contracts and tenders.

·       Store managers, department managers, cashiers, receiving clerks, replenishment and quality teams.

·       Category, purchasing, finance and quality managers using the dashboard and reporting.

4. Network, Stores & Merchandising

The module models the whole retail network: banners (enseignes), commercial regions, and stores of every format (hypermarket, supermarket, convenience store, proximity store) with sales area, number of checkouts, manager, opening hours and status. Each store is broken down into departments/aisles (grocery, fresh, ultra-fresh, butchery, bakery, beverages, HPC/DPH, general merchandise, frozen…) with allocated area, turnover and margin objectives. Warehouses and logistics platforms complete the physical network.

·       Multi-banner, multi-region, multi-store consolidation at every level.

·       Store formats with sales area, checkouts, staff and performance indicators.

·       Department/aisle merchandising with turnover and margin per aisle.

·       Assortments defined by store type and region to optimise the shelf.

5. Product Catalogue & Pricing

An enriched catalogue manages national brands and private-label (MDD) references with EAN barcode, family, supplier, VAT, packaging, weight/volume, and best-before dates (DLC/DLUO) for fresh products. Pricing is managed per product, store and period with selling price, promotional price, crossed-out price, target margin and psychological rounding, and price-change history.

·       Enriched product catalogue with EAN, families, packaging and VAT, integrated with the native Products module.

·       Private-label (MDD) management and supplier referencing per product.

·       Multi-store, time-based pricing grid with margin control and rounding.

·       Assortment management by store format and region.

6. Promotions, Coupons & Loyalty

·       Promotional operations: immediate discount, virtual bundle, price-shock, second-at-50%, loyalty offers, with period, products, mechanic, budget and participating stores.

·       Coupon management: paper, dematerialised and loyalty vouchers with code, value, conditions and validity.

·       Loyalty programme: cards, point accrual, tiers, rewards and personalised offers.

·       Promotion effectiveness measured through dedicated reporting (uplift, margin, ROI).

7. Suppliers, Central Purchasing, Tenders & Buying

Suppliers (manufacturers, wholesalers, local producers, central purchasing) are referenced with commercial terms, contracts, service rate and coordinates, integrated with the Third Parties module. Tenders put suppliers in competition; purchase orders are generated from replenishment and forecasts with negotiated prices, quantities and lead times.

·       Supplier referencing with commercial terms, contracts and performance indicators.

·       Tenders (appels d'offres) and central-purchasing negotiation.

·       Purchase orders with negotiated prices, quantities, lead times and status tracking.

·       Commercial contracts with discounts, rebates and due dates.

8. Receiving, Stock, Inventories & Replenishment

·       Goods receiving with quantitative/qualitative dock control, discrepancies, reserves and fresh-lot traceability.

·       Multi-site stock per product/store/warehouse with quantity, value, alert thresholds and coverage.

·       Rolling and annual inventory campaigns with counting, variance calculation and stock regularisation.

·       Automatic replenishment computed from sales, stock and demand forecasts (thresholds, EOQ, lead times).

·       Demand forecasting per product and store accounting for seasonality and promotions.

·       Logistics and transport: upstream transport, cross-docking and store delivery with rounds and carriers.

9. Sales, POS Registers, Drive & Delivery

All sales and receipts are recorded with amount, payment method, store and register, detailed sale lines and loyalty linkage. POS registers are managed with opening/closing, cash float, discrepancies and cash reconciliation. Online channels cover drive/click & collect (slots, picking, pickup) and home delivery (orders, rounds, last-mile).

·       Sales and receipts history with detailed lines feeding turnover and reporting.

·       POS registers: open/close, cash float, discrepancies and reconciliation.

·       Drive / click & collect with slots and picking.

·       Home delivery with rounds, drivers and slot tracking.

10. Customers, Loyalty & After-Sales

·       360° customer base: contact details, purchase history, loyalty tier and average basket.

·       Returns and after-sales: reason, refund or exchange, restocking or destruction, traceability.

·       Loyalty accounts with point balance, history and rewards.

11. Quality, Fresh-Food Traceability, Shrinkage & Recalls

Fresh-food safety is fully covered: quality controls (hygiene, cold chain, temperature readings, DLC compliance, non-conformities), fresh-lot traceability (lot number, DLC/DLUO, quantity, location), product recalls (identifying affected lots, blocking sales, shelf withdrawal, customer information), and shrinkage/loss recording (breakage, expiry, theft, errors) by cause, product and store.

·       Quality controls with temperature readings, non-conformities and corrective actions.

·       Fresh-lot traceability with lot numbers and best-before dates.

·       Product recalls with full traceability for food safety.

·       Known and unknown shrinkage tracking feeding the losses report.

12. Store Staff

·       Staff management: cashiers, shelf staff, department managers and store managers.

·       Assignment per store and per aisle, with skills and scheduling.

13. Dashboard & Reporting

A modern dashboard ("Smart Grocery Center") presents 22 key indicators (today's and monthly turnover, total turnover, average basket, receipts, commercial margin, items sold, loyalty customers, stockouts, shrinkage…) and 4 charts (turnover evolution, sales by aisle, top products, payment split). Eight decision-oriented reports cover Sales, Top products, Customers, Stock, Suppliers, Shrinkage, Promotions and Finance, each filterable and exportable to CSV.

·       22 KPIs and 4 charts on the main dashboard, filterable by period, store, region and aisle.

·       8 reports: sales, top products, customers, stock, suppliers, shrinkage, promotions, finance.

·       CSV export on every report for spreadsheet analysis.

·       Multi-store, multi-region and multi-banner consolidation.

14. Alerts & Contracts

·       Alert centre: stockouts, near-expiry, cash discrepancies, stock thresholds and recalls, prioritised and tracked.

·       Commercial contracts (supplier and central purchasing) with terms, discounts, rebates and due dates.

15. Architecture, Security & Standards

The module is built on Dolibarr standards: module descriptor, CommonObject-derived classes, standard list/card pages, hooks, menu and rights framework, multilingual language files and REST API. It defines 34 business objects (llx_gse_* tables), 37 menu entries and 32 fine-grained permissions, and never modifies the Dolibarr core. It is compatible with Dolibarr 17+ and PHP 7.4+ (PHP 8.x compatible), and depends on the Third Parties (Societe) and Products modules.

·       34 native business objects, 37 menu entries, 32 fine-grained permissions.

·       Standard descriptor, hooks, CommonObject, menus, rights, language files and API.

·       5 languages: French, English, Spanish, Italian, German.

·       Built-in coherent demo dataset with seed/purge from the configuration screen (CSRF-protected).

·       No core modification; deployed under custom/.

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