1. Overview

The Municipality / Public Administration Management module turns Dolibarr into a specialized ERP for city halls, municipalities, local authorities, public establishments and inter-municipal bodies. It covers the full administrative, financial, technical and operational lifecycle of a modern town hall from a single, natively integrated interface.

Target organizations:

·       City halls and town councils

·       Municipalities and communes

·       Local and territorial authorities

·       Public establishments and agencies

·       Inter-municipal syndicates

2. Architecture

The module follows Dolibarr module standards and a generated-engine architecture: a single object registry drives database schema, ORM classes, generic list/card pages, the object menu and the permission mapping.

2.1 Technical stack

·       PHP 8.x compatible (minimum PHP 7.1)

·       MySQL / MariaDB with an auto-healing schema (ensureSchema)

·       Dolibarr 16.0+ (CommonObject ORM, DolGraph charts, GED, Agenda)

·       Responsive institutional UI (blue / teal / green charter), FontAwesome 5 icons

2.2 Business objects (20)

Each object ships a database table (llx_mun_*), an ORM class, a list page, a card page and search-enabled fields:

3. Detailed functionalities

Modern dashboard

·       Citizen KPIs: population, new requests, open complaints, satisfaction rate

·       Administration KPIs: mail received/processed, documents issued, pending permits

·       Request pipeline by status (new to closed)

·       Charts: request trend, complaints by category, revenue vs expense, budget by service, interventions, projects

·       Finance and project KPIs: annual budget, consumption rate, average progress, delays

Citizen relationship

·       Complete resident registry with history

·       Citizen requests portal with service assignment, deadlines, priority and satisfaction

·       Complaint tracking by category, priority and resolution time

·       Permits with instruction, decision and expiry

Governance

·       Elected officials, commissions and mandates

·       Council sessions with agenda, deliberations and minutes

·       Municipal services with manager, staff and budget

·       Agents with service, grade and skills

Finance

·       Operating and investment budget per service and year

·       Planned / engaged / spent tracking and consumption rate

·       Revenues (taxes, fees, services, subsidies) and expenses by category, budget line and supplier

Projects & assets

·       Public projects with budget, progress and spending

·       Public markets connected to Dolibarr suppliers

·       Communal asset inventory and maintenance

·       Technical interventions and roads with team and cost

Reporting

·       Eight institutional reports: requests, complaints, budget, expenses, revenues, projects, interventions, services

·       CSV export and print for the annual municipal report

4. Business workflows

Global municipal workflow:

Collectivity setup  ->  Citizen management  ->  Request intake  ->  Administrative processing  ->  Intervention planning  ->  Service management  ->  Budget management  ->  Public project management  ->  Delivery tracking  ->  Institutional reporting

Citizen request lifecycle

New  ->  Assigned  ->  Processing  ->  Waiting  ->  Validated  ->  Closed  (or Rejected)

Expense validation

Draft  ->  Validated  ->  Paid, always linked to a budget line, a service and a supplier.

5. Permissions

Six functional permission groups, each with read, write, delete and administration rights, allowing municipal roles to be reproduced (administrator, general director, service manager, administrative agent, financial officer, technical officer, read-only):

6. Dolibarr integration

The module reuses and extends native Dolibarr modules:

·       Third parties & Contacts — suppliers for public markets and expenses

·       Projects — alignment with the native project module

·       Invoices, Payments, Bank & Accounting — financial follow-up

·       Products & Stocks — municipal supplies and equipment

·       Agenda — events and council sessions

·       GED — administrative document management

·       Users — service managers and agents

7. Delivery & installation

·       Install: copy municipalitymanagement into htdocs/custom/ then activate in Configuration > Modules.

·       A realistic demonstration dataset is generated on first activation.

·       Configure via Configuration > Municipality (collectivity name, currency, delays, notifications, demo data).

·       Multilingual: French, English, Spanish, Italian, German.

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